Service Request
Contact office to request service on your existing account or set up an account online and you can request a service request there as well.
***NOTICE***
EFFECTIVE JULY 2019 BILLING
WATER RATE CHANGE
RESIDENTIAL:
4% sales tax applies to all water rates.
MINIMUM BILL-2000 GALLONS $13.00
2001-10,000 GALLONS $5.50 PER 1,000
10,001-20,000 GALLONS $6.00 PER 1,000
20,001 GALLONS AND UP $6.50 PER 1,000
BUSINESS (NEW):
MINIMUM BILL-5,000 GALLONS $50.00
5,001 GALLONS AND UP $7.00 PER 1,000
COMMERCIAL:
MINIMUM BILL-10,000 GALLONS $100.00
10,001 GALLONS AND UP $7.50 PER 1,000
EFFECTIVE JULY 1, 2019
Total cost of a new residential water service where no service currently exists:
5/8” Standard Service:
New Service – $700.00
Impact Fee – $200.00
Service Charge – $100.00
Total $1,000.00
Millbrook City Limits and Police Jurisdiction Sur Charge (if applicable) $1000.00
1” Service:
New Service – $950.00
Impact Fee – $200.00
Service Charge – $100.00
Total $1,250.00
Millbrook City Limits and Police Jurisdiction Sur Charge (if applicable) $1000.00
For information on housing developments please call our office.
Developer Impact fee $1,000.00 per lot
For turning water on at an existing service plus proof of ownership or rental agreement and valid government issued identification
Service Charge – $100.00
Late Charge on unpaid bills 10% on any unpaid balance
Other Penalties and Charges
2 month and delinquent accounts – $35.00 Penalty
Reconnect Fee on services locked for non-pay $50.00
Meter Tampering Fee $100.00 + plus the cost to replace or repair any damaged items.
Return Checks $30.00
If two Returned Checks at any time results in no returned checks from that customer again.
Quick Links
Located at:
1633 Al Hwy 14
Elmore, Alabama 36025
Directions
Office: 334-285-6109
Fax: 334-285-0706
24 hr. Emergency Number
334-285-6109
Office Hours
Monday - Friday
8:00 am to 4:00 pm
